FAQs
1. What payment methods do you accept?
We accept Visa, Mastercard, Payoneer, and other secure payment methods at checkout.
2. How long does shipping take?
Shipping times vary depending on your location:
- USA & Canada: 7-15 business days
- Europe & UK: 10-20 business days
- Asia & Australia: 10-25 business days
-
Other Countries: 15-30 business days
We will send you a tracking number once your order is shipped.
3. Do you offer returns or exchanges?
We accept returns only for damaged, defective, or incorrect items within 7 days of delivery. Contact us at [your email] with photos, and we’ll assist you.
4. How can I track my order?
Once your order is shipped, you’ll receive a tracking number via email. You can track your order using the link provided.
5. Where do you ship from?
We source our products from trusted suppliers worldwide to bring you the best deals. Your order may be shipped from different locations depending on availability.
6. Can I cancel my order?
We process orders quickly, so cancellations are only possible within 24 hours of placing your order. Contact us immediately if you need to cancel.
7. Do you offer refunds?
Refunds are available for orders that:
- Arrive damaged or defective (with proof)
- Are incorrect (wrong item received)
Refunds are not available for change-of-mind purchases.
8. How do I contact customer support?
You can reach us at [your email] for any questions or concerns. We’ll respond within 24-48 hours.